If you purchased Guitar Hero Live between December 1st 2017 and January 1st 2019, you may have some money coming back to you as Activision is offering “potential refunds”.
Activision hasn’t gave any reason directly as of why they’re offering the refunds, however it seems Activision’s decision to shut down the Guitar Hero TV service and in turn, over 90% of the music available for the game as the library was part of an always-on, online streaming service.
A Lawsuit was filed back in September due false advertising, as Activision promised “an always-on music video network… running 24-hours a day, seven days a week” and that the shutdown was not “disclose[d] prominently and conspicuously” before it took place. The lawsuit was voluntarily dismissed without prejudice on January 22, according to court fillings.
In order to get a refund for the game, you do need to meet the following criteria:
- Bought Guitar Hero Live in the United States.
- Bought it between December 1st, 2017 and January 1st, 2019
- File a claim by May 1st, 2019
The claim must also be confirmed by Activision, which means providing either a receipt or credit card statement showing the relevant charge, however Activision will try to verify whether the purchase is legit if neither can be provided. The claim form also requires the claimant to provide both an email and the Gamertag or Online ID of the platform where they brought and played Guitar Hero Live.
Guitar Hero Live originally released on October 20th, 2015 on PS3, Xbox 360, Wii U, Xbox 360, and Xbox One. Developed by FreeStyleGames, the studio saw layoffs after the release of the game due to a “lower than expected” performance, and was switch to be a support studio. However the studio was saved by Ubisoft and renamed to Ubisoft Leamington, who assisted with work on Tom Clancy’s The Division and its sequel as well as Starlink.